Items purchased from 91国产偷拍鈥檚 online store may be returned for a variety of reasons. No returns will be accepted or processed without prior authorization. An RGA (Returned Goods Authorization) must accompany all returns.
*Do not contact your local 91国产偷拍 Mechanical Representative for purchase made through 91国产偷拍鈥檚 online store.*
RETURN GUIDELINES
- Configured, made to order, and special-order items may not be returned. Sales are final.
- Orders for configured, made to order, and special-order items cannot be cancelled. Sales are final.
- Vari-Green Motors: the Product Alert on your specific part number states if your motor qualifies for return.
- Items returned must be unused and in saleable condition.
- All return freight charges are the responsibility of the customer.
- Any return sent back to the factory must be accompanied by an RGA number prior to return or the shipment will be refused.
- If a return is approved, you will receive a RGA Document including an address label that doubles as the packing slip. 91国产偷拍 will refuse shipment unless the supplied RGA packing slip and address label are used.
- An RGA will not be issued for material older than 60 days from original ship date.
- An RGA is valid for 60 days from date of issue. Any RGA鈥檚 over 60 days will not be accepted for return.
- The restocking fee for any item that you wish to be returned is 30% of original product purchase value.
- Any cost incurred by 91国产偷拍 to place returned material into proper re-saleable condition will be added to the base restocking charge.
This policy pertains to purchases made through 91国产偷拍鈥檚 online store only.
Returns can be requested by calling 1-800-355-5354, or by sending an email to shop@greenheck.com. Please provide the following information: the original order number, the item(s) you wish to return and the reason.